FAQs

FREQUENTLY ASKED QUESTIONS

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Some frequently asked questions about Freightgistics Ghana Company Limited.

What are some common reasons for customs delays, and how can I avoid them?
Common reasons include inaccurate documentation, incorrect HS codes, unpaid duties, and regulatory issues. Working with our experienced professionals can help prevent these delays.
What happens if my shipment is held by customs?
Customs may hold shipments for various reasons, such as incomplete documentation, suspected undervaluation, or prohibited goods. Our expert customs broker can help resolve the issue and get the shipment released.
What are customs duties and tariffs, and how are they calculated?
Customs duties and tariffs are taxes levied on imported goods. They are usually calculated as a percentage of the value of the goods (ad valorem) and are determined by the importing country's customs authority based on the HS code.
What are the benefits of using a freightgistics services?
Freightgistics freight forwarders offer expertise, save time and money, handle complex logistics, manage customs procedures, and provide access to a global network of carriers.
What factors should I consider when choosing a freight forwarder?
Consider their experience, global network, range of services, technology, customer service, pricing, and industry expertise.
What documents are typically required for customs clearance?
Common documents include a commercial invoice, packing list, bill of lading (or airline bill), certificate of origin, and customs declaration form. Specific requirements vary depending on the country and goods.

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